Privacy Policy

Introduction

At SafeStep Chairlifts, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, contact us, or request our services.

By using our website, you agree to the terms described in this Privacy Policy. If you do not agree with these practices, please do not use our website.

Information We Collect

We may collect different types of information from visitors and customers, including personal and non-personal information.

Personal Information

Personal information is information that can identify you directly. This may include:

  • Full name

  • Email address

  • Phone number

  • Home or service address

  • Information submitted through contact forms or estimate forms

  • Any other details you choose to provide when communicating with us

This information is typically collected when you:

  • Request a free estimate

  • Fill out a contact form

  • Call or email our team

  • Communicate with us regarding services

Non-Personal Information

We may also collect non-personal data automatically when you visit our website, such as:

  • Browser type

  • Device type

  • IP address

  • Pages visited on our website

  • Time spent on our website

  • General location data

This information helps us understand how visitors use our website so we can improve user experience.

How We Use Your Information

SafeStep Chairlifts uses the collected information for the following purposes:

  • To respond to inquiries and service requests

  • To provide free estimates and consultations

  • To communicate with you regarding services or appointments

  • To improve our website functionality and user experience

  • To provide customer support

  • To send updates, promotions, or service-related information (when applicable)

We only collect information necessary to provide our services effectively.

Cookies and Website Tracking

Our website may use cookies or similar technologies to enhance user experience. Cookies help us:

  • Understand website traffic and usage patterns

  • Improve website performance

  • Remember user preferences

You may choose to disable cookies through your browser settings, although some website features may not function properly without them.

How We Protect Your Information

SafeStep Chairlifts takes reasonable security measures to protect your personal data from unauthorized access, misuse, or disclosure.

Security measures may include:

  • Secure website hosting

  • Limited access to personal data

  • Regular monitoring of website security

While we take precautions to protect your information, no internet transmission or storage system can be guaranteed 100% secure.

Information Sharing

SafeStep Chairlifts respects your privacy and does not sell, rent, or trade your personal information to third parties.

Your information may only be shared in limited circumstances such as:

  • When necessary to provide requested services

  • When working with trusted service providers assisting with operations

  • When required by law or legal process

  • When necessary to protect our rights or safety

Third-Party Websites

Our website may contain links to third-party websites for additional information or resources. These websites operate independently and have their own privacy policies.

SafeStep Chairlifts is not responsible for the privacy practices or content of external websites.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Requesting access to your personal data

  • Requesting corrections to inaccurate information

  • Requesting removal of personal information when applicable

To request changes to your information, please contact us directly.

Updates to This Privacy Policy

SafeStep Chairlifts may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

Any updates will be posted on this page with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your information, please contact us through our website.